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"There was no one at the check in...outside doors were locked. We could only get inside to check in (after about 5 minutes) due to a returning patron. Our refrigerator didn't work at all, the compressor would kick in every 5 mins or so and rattle VERY loudly. No tissues in the room. Room was clean and AC worked well..sufficient for one night stay"

"The only thing I didn't like was the elevator not properly working yesterday."

"Overall the hotel was amazing. The receptionist Sydney was EXTREMELY helpful with helping us find things to do in the area. She also went above and beyond with making sure our needs were met. We only had to ask her 1x to have our room serviced and it was done QUICKLY. SYDNEY IS AN ASSET TO THE ESTABLISHMENT."

"PROS-Property was quiet and safe feom the experience we had. The staff was polite and helpful. We had an issue with our A/C not working the first night in our room and we had reservations for two nights so the staff offered to switch us to another room without any issues. The second room was cleaner, seemed slightly larger, and the A/C worked great. The free breakfast is a plus and was decent. I definitely recommend the grits! The grits were surprisingly delicious and cooked perfectly. Coffee was complimentary and actually very tasty. CONS- Property is very, very old and outdated. We're talking gold, old, stained wallpaper and old wooden furniture. No laundry room, dingy gym, and really no other amenities. For what they charge compared to other local properties, I would say it wasn't worth the price, but if you're looking for a quiet place to rest and not picky about aesthetics, then it's an ok property."

"Clean room"

"Staff was very friendly and helpful. Property was wonderful. We usually rent at the one in Northlake but will be using this hotel instead going forward. We had a great experience. Thank you so much."

"Rien"

"Perfect for what we needed! Very clean and new."

"Great location right by various restaurants. Beautiful lake outside of hotel. Not far away from downtown. I book this hotel every time I go to Charlotte!"